Installations and Servicing

All installations by Cosy Stoves and Fireplaces will be completed by HETAS approved installers.

Our friendly team are fully qualified with specialist knowledge in open fire and Stove installations and maintenance.

Once you purchase from Cosy Stoves you will enjoy a quality product fitted to an unrivalled standard. We will be there to support you throughout the life of the stove and are always ready to take your call regarding servicing and chimney sweeping.

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Book online or call to discuss 

We are more than happy for you to call to discuss your requirements on 07386 387386 or ema il cosytimesfires@outlook.com It will be really helpful if you could clearly explain your requirements This will help us speed up the process and help us give you a more accurate idea of costs and availability.

Room sizes: This helps us to guide you to the appropriate stove output. You can also use our heat output calculator.

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Photos: Inside and outside photos help us to see where you want the stove and how we will fit it.

Inspiration and Ideas: Inspirational photos from magazines, etc. This will help us understand the final look you want.

Home Visit

We will arrange for a survey at your property to complete a full installation survey. This service is free of charge.

We will assess the following:

• The feasibility of the desired location of stove

• Chimney/Flue requirements

• Access to roof (Ladders, Scaffold, Cherry Picker)

• Finishing required such as render or hearth requirements

• Preferred timings                                                                                                                            

We can liaise with builders and/or designers if you need us to

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Quote

Following our visit, we will provide you with a written quotation which will include:

• A breakdown of all the costs of the installation

• Your chosen appliance specification

• Checklist of things to be done before installation

NOTE: Scaffolding or specialist access equipment may be required and can be included in the quote we adhere to current health and safety guidelines, not only to keep our fitters safe, but to approach your property in a way that prevents unwanted damage. 

The quotation will be sent for you to review via email. Once you have returned the ‘Acceptance of work’ form along with the initial deposit payment, we can book a date in the diary for installation of your appliance.

Most installations take between 1-2 days, depending on the complexity.

We pride ourselves on providing a high quality installation service using the most suitable materials. We always offer competitive quotes and provide a quality service to ensure the long length of service you expect from your stove? Should you find a more competitive quote feel free to come back to us with other genuine quotes, and we will happily discuss this with you.

Installation Day

On the morning of your installation day, our fitters will arrive with everything they need to get started on your installation. Of course, anything you can do to clear the room will be a help, we will ensure surfaces are protected to keep things as clean as possible but please be aware the removal of old appliance and amendments of brickwork can produce dust 

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Appliance Servicing / Chimney Sweeping

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Regular maintenance of your stove and flue will ensure the best performance, longevity and safety of your appliance.

We can book you in for a service and/or sweep. We generally do this in the spring and summer to ensure that your appliance is fit and ready to be used at the start of the colder months.

We currently recommend that the service and sweep is carried out annually, so please fill out the contact form or give us a call to book your next service in.

SERVICE ENQUIRY FORM

Heat Output Calculator

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Please use our heat output calculator to give you an idea of the suggested heat requirement needed for your room in kW.

This is just a rough guide, factors such as the number of outside walls, the size of windows and whether they are double glazed, the age of the home etc., can all influence the heat requirement.

Enter the room sizes in the boxes specified and then click the “Calculate” button.

This gives an approximate output for use as an initial guide in selecting an appliance based on an outside temperature of -1°C and a room with average insulation.

We suggest you use this as a guide only and the site visit will be the most accurate way to understand which stove is the most suitable.

HEAT OUTPUT CALCULATOR